(1).What types of payment do you accept ?
We accept payment through a Paypal account: by Visa or Checking account with a CONFIRMED shipping address. We also accept payment through Moneybookers and Western Union, You can choose the method you like.

(2).Your MSN is on or it appears you're online on the website but you are not responding. What's happening?
Sometimes we are in the process of delivering credits and could not respond to you immediately. Please bear with us. We will respond to you as fast as we can. Please note that instant messaging is not always reliable. Please email us if you are having difficulties in contacting with us.

(3).Do you provide any discounts for larger orders and repeated customers?
The good news is YES. This will be based on a case by case basis. Please contact us via email or instant messengers.

(4).How to protect from frauds?
It is always safer to deal with a well known trader and seller. However, due to the recent flood of MSN spoofing (faking MSN numbers to make you believe it's someone else you are talking to) done by scammers the following procedures are now implemented at buy-gwgold .com for all trades and purchases to protect our customers from being scammed.

1) When purchasing products make sure you are always make your payment ONLY on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason,it's not us!

2) When dealing with our staff over MSN, IF YOU ARE HANDING ANYTHING OVER FIRST before getting something when trading, send an email to us with a password for him to repeat to you in a game if you are unsure!

3) An additional safety feature is to log in the MSN, you can talk to our staff directly to make sure anything.

When you follow the above procedures, your trade or purchase from buy-gwgold .com will always be 100% safe!